CFA Society Boston Connect Community Allowlist Recommendations
CFA Society Boston recognizes that there are numerous emails that are delivered to our members’ inboxes every day. Some Email Service Providers (ESPs) incorrectly identify these messages as spam. We kindly ask all members to take the following steps to ensure that our emails are being correctly delivered to their inbox.
Why is this necessary? If you stopped receiving email from your Connect community, this is the first and most critical step to take to ensure our email messages can be delivered to you. It's sometimes necessary that you add the community email addresses to your allowlist (this tells your ESP that we are approved senders, not spam).
What is an allowlist? It's a list of email addresses and domains that you want to receive emails from. By adding an email address or domain to your allowlist, you're telling the ESP not to filter email from that address or domain.
How To Add CFA Society Boston to my Allow List
1. Organization/Employer email address
If you use an employer- or organization-based email address (e.g., name@cfasocietyboston.com), ask your IT department or vendor to add the following domain to your organization's allowlist.
- Email to safelist: connectedcommunity.org
Alternatively, they can allowlist by IP address. The Connect Community sends email messages from 12 dedicated IP addresses.
- 54.240.14.78
- 54.240.14.79
- 54.240.14.80
- 54.240.14.31
- 54.240.14.32
- 54.240.14.106
- 54.240.14.216
- 54.240.14.217
- 54.240.14.218
- 54.240.14.219
- 54.240.14.220
- 54.240.14.221
2. AOL
New subscribers
Add the following to your AOL address book:
- DoNotReply@connectedcommunity.org
- Mail@ConnectedCommunity.org
To do this:
- From your AOL email inbox, click the Mail menu and select Address Book.
- In the resulting Address Book pop-up, click Add.
- In the resulting Address Card for New Contact window, copy and paste one of the two addresses listed above into the Other email field.
- Make our address the Primary Email address by checking the associated box.
- Click the Save button.
- Repeat these steps to add the other address.
Existing subscribers
- If you're already a subscriber but our email isn’t getting through, it may be in your AOL Spam Folder.
- Use your web mail to check your Spam Folder. If our email is there, open our email and click the This Is Not Spam button.
- Based on your location, add the two addresses listed above into your Address Book, as outlined in the New Subscribers section above.
3. Yahoo!
Emails to Safe List:
- DoNotReply@connectedcommunity.org
- Mail@ConnectedCommunity.org
New subscribers
- You need to set up a filter to redirect community email into your inbox:
- Open your mailbox and click Mail Options (upper right-hand corner).
- Select Filters.
- Click the Add link on the filters page.
- Update the From Header rule with the following two pieces of information: "contains" and one of the addresses listed above that's appropriate for your location.
- Click the Choose Folder menu and select Inbox. Pick the Add Filter button.
- Repeat these steps for the other address.
Existing subscribers
- If our emails are ending up in your Yahoo! Bulk Folder:
- Open the email and click the Not Spam button.
- Check to see if either of the two addresses listed above (based on your location) is in your Blocked Addresses list. If you see either or both of these in this list, select it/them and click the Remove Block button.
- Lastly, set up a filter as outlined in the New Subscribers section above.
4. Gmail (Google)
New subscribers
Add the following to your Gmail contacts list:
- DoNotReply@connectedcommunity.org
- Mail@ConnectedCommunity.org
To do so:
- Click Contacts along the left side of any Gmail page.
- Click Add Contact.
- Copy and paste one of the two addresses listed above into the primary email address dialog box.
- Click Save.
- Repeat these steps to add the other address.
Existing subscribers
- Check to see if your community email is in the Spam folder:
- Click Spam along the left side of any Gmail page.
- If you see any community email listed among the messages in this folder, check the box next to our email.
- Click the Not Spam button at the top.
5. Windows Live/Hotmail
New subscribers
Add the following to your Safe Senders list:
- DoNotReply@connectedcommunity.org
- Mail@ConnectedCommunity.org
To do so:
- Open your mailbox and click Options (upper right corner).
- Click the Junk Email Protection link (top of page).
- Select the Safe List link (second from bottom).
- Copy and paste one of the two addresses listed above into the Type an address or domain dialog box.
- Click the Add button next to the dialog box.
- Repeat these steps to add the other address.
Existing subscribers
- If your community email is in your Junk Email Folder:
- Open the email and click the Not Junk button.
- Check to see if our email address is in your Blocked Senders list. If you see either of the addresses listed above in this list, select it and click the Remove button.
- Finally, if you have not done so, add this email address to your Safe Senders list as described in the New Subscribers section above.
CFA Society Boston Organizational Email Addresses
Allowlisting Recommendations
Your firm may use spam filters to block out marketing messages from outside organizations. Below you can find instructions from commonly used filter software and ask your IT department to allow CFA Society Boston email messages.
CFA Society Boston uses several organizational email addresses to contact its members, and we kindly ask you to add the following email addresses to your Contacts or Address Book:
- Jeanne Wolf, jwolf@cfaboston.org
- Renee Russo, rrusso@cfaboston.org
- Caitlin Basler, cbasler@cfaboston.org
- Todd Fowler, tfowler@cfaboston.org
- Laura Scardina, lscardina@cfaboston.org
- Megan Harding, mharding@cfaboston.org
- Mackenzie Godley, mgodley@cfaboston.org
- Events Team, events@cfaboston.org
- General Information, info@cfaboston.org
- Membership Services, membership@cfaboston.org
Instructions for common email providers
1. Outlook
- Right-click a message in the preview pane (double-check the Junk and Clutter folders for messages too).
- Click the drop-down list and select Junk.
- Select Never Block Sender's Domain.
2. Gmail
- Click the Gmail drop-down list (on the left side of the screen) and select Contacts.
- Add the "from" address to your contact list.
- If the message was found in the spam folder, right click it and select Not Spam. Additionally, you can move messages to their proper classification folder, if needed.
3. AOL
- Right click a message and select Add to Contacts. Alternatively, select Contacts on the left sidebar and add the sender's "from" address. If the message was found in the spam folder, right-click it and select Not Spam.
4. Yahoo!
- Click the Contacts icon (in the upper left corner) and select New Contact.
- Add the sender's email address.
- If the message was found in the spam folder, right click it and select Not Spam. if you see the address in the block list, select the address you wish to remove and click Remove.
5. Other Email Clients
- Add the sender’s “from” address to your contact list/address book. If the message was found in the spam folder, move it to the inbox or right click it and select Not Spam.